What if I have questions or a problem with my order?
We are here to help with all your questions and concerns. E’ve tried to answer all questions on the website but sometimes a phone call or email helps clarify and we would love to talk with you!
Our office is open Monday through Friday from 9am to 5pm EST. We are closed for major US holidays.
Our phone number is 352-340-4343 option 2 or email us at hello@weprintupress.com
We do have a small team so if you get voicemail, please leave one and we will call you back in 1 business day max. Please allow 1 business day for email replies. Mondays tend to be the busiest after being closed for the weekend.
Turn Around Time - When will I get my order.
Everything is printed to order in our shop in Spring Hill, Florida. Our normal production time is 3 to 5 business days, plus shipping transit time.
Free ground shipping is available on orders of $75 or more, you can upgrade to UPS Ground for just $3 more, and we also offer 2 Day Air and Overnight shipping.
Need it sooner? Add a Rush Production Upgrade for Same Day, Next Day, or 3 business day production. Also, consider upgraded shipping options like 2 Day Air. If you have a hard date, message or call us before you order and we will tell you honestly whether we can make it
Please enter your full and correct shipping address at checkout. Full details are in our Shipping Policy.
Shipping Policy
Free ground shipping is available on orders of $75 or more. If timing is important, you can upgrade to UPS Ground for just $3.75 more. We also offer 2 Day Air and Overnight shipping options.
Please note that carriers do not honor delivery guarantees due to weather or other acts of God. While shipping timelines are ultimately in the hands of the carrier, we will always do our best to take care of you.
Pick a design, set your press, and go. Our Ready to Press transfers ship from our Florida shop, with free shipping over $75. If it does not press right, we will make it right.
