I love all the DTF transfers that I have bought and used from your company. I think your prices are fair, and the turnaround time is good.
The reason for the rating is that, when trying to have my own designs made into DTF transfers. There always seems to be a problem. I design in Cricut Design Space and Canva. When I upload my designs to make my own gang sheet, everything falls apart. Before I save them, they are the size I need/want, and I have them at 300dpi as recommended. I upload them, and they look fine until I put them on the gang sheet. All of a sudden, they are so tiny that I can hardly see them. Then I resize them to what I want, and now the dpi is too low. I have called several times asking how to fix this issue, but to no avail. It is so frustrating for me. I still want to know how to make my designs work correctly when creating a gang sheet.
In one email I sent, I was asked to upload one of the files, and 'he' would take a look at it. I sent it but never heard back. Not good customer service. An email stating that he didn't know or telling me what the issue was would have been helpful.
1 comment
Excellent Job, very proud of the product…….